Last updated: June 11, 2025
1. Introduction
Framework Zero ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
This policy complies with the General Data Protection Regulation (GDPR) for EU residents and the California Consumer Privacy Act (CCPA) for California residents, as well as other applicable privacy laws.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, such as:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username and password)
- Payment information (credit card details, billing address)
- Professional information (company name, job title)
- Communications you send to us
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Cookies and similar tracking technologies
- Location data (if you permit us to collect it)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services
- To improve, personalize, and expand our services
- To process transactions and send related information
- To communicate with you, including customer service
- To send you marketing and promotional communications (with your consent)
- To comply with legal obligations
- To protect our rights and prevent fraud
- To analyze usage patterns and improve user experience
4. Legal Basis for Processing (GDPR)
For EU residents, we process your personal data based on:
- Consent: You have given consent for specific purposes
- Contract: Processing is necessary for a contract we have with you
- Legal obligations: Processing is necessary to comply with the law
- Legitimate interests: Processing is necessary for our legitimate interests
5. Data Sharing and Disclosure
We may share your information with:
- Service providers who assist in our operations
- Business partners with your consent
- Law enforcement when required by law
- In connection with a business transfer or merger
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
7. Your Rights and Choices
GDPR Rights (EU Residents)
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request limited processing of your data
- Portability: Receive your data in a portable format
- Object: Object to certain processing activities
- Automated decisions: Not be subject to automated decision-making
CCPA Rights (California Residents)
- Know: Request information about data collection and sharing
- Delete: Request deletion of your personal information
- Opt-out: Opt-out of the sale of personal information (we do not sell data)
- Non-discrimination: Not be discriminated against for exercising rights
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Understand how you use our services
- Provide personalized content
- Improve our services
You can control cookies through your browser settings. Note that disabling cookies may affect functionality.
9. International Data Transfers
If we transfer your data outside your country of residence, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by the European Commission
- Adequacy decisions
- Your explicit consent
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- As required by law or regulation
- To resolve disputes
- To enforce our agreements
- For legitimate business purposes
11. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
13. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice.
14. Contact Information
For questions about this Privacy Policy or to exercise your rights, contact us at:
Framework Zero OÜ
Tartu mnt. 67/1-13b
Tallinn 10115
Estonia
Email: contact@frameworkzero.com
EU residents may also contact their local data protection authority.
15. California Privacy Rights
California residents have additional rights under the CCPA. To exercise these rights, contact us using the information above. We will respond to your request within 45 days.
For verification purposes, we may ask you to provide additional information.
